Privacy Policy

Exosphere Solutions (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect on exosolutions.us (the “Site”), how we use and share it, and the rights you have under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

1. Information We Collect

In the past 12 months we may have collected: identifiers (name, email, phone, IP address), customer records (contact details you provide), internet/network activity (pages viewed, device & browser info), and approximate geolocation from your IP address. We do not collect sensitive personal information.

2. How We Collect It

Directly from you (when you fill out our contact form, call, or email); automatically through cookies as you use the Site (see Section 6); and from service providers such as analytics tools, if used.

3. How We Use It

To respond to your inquiries and provide our services; to operate and improve the Site; to send information you request; and to detect fraud and comply with the law.

4. How We Share It

We share personal information only with service providers who perform functions on our behalf (hosting, email, analytics), under contracts that limit their use of it.

5. Your California Privacy Rights

If you are a California resident, you have the right to know/access, delete, and correct the personal information we hold, to opt out of the sale or sharing of your personal information, to limit the use of sensitive information where applicable, and to non-discrimination for exercising these rights.

6. Cookies & Tracking

We use cookies to make the Site work and understand how it is used. You can control non-essential cookies through our consent banner and your browser settings. We honor the Global Privacy Control (GPC) signal: if your browser sends GPC, we treat it as a valid request to opt out of the sale/sharing of your personal information.

7. How to Exercise Your Rights

You (or an authorized agent) may submit a request by email at sales@exosolutions.us, by phone at (925) 257-2928, or by using the “Do Not Sell or Share My Personal Information” control at the bottom of any page. We will verify your identity and respond within 45 days. There is no charge to submit a request.

8. Data Retention

We keep personal information only as long as needed for the purposes above or as required by law, then delete or de-identify it.

9. Children's Privacy

The Site is not directed to children under 16, and we do not knowingly collect their personal information.

10. Changes to This Policy

We may update this policy from time to time. The “Last updated” date above reflects the latest version.

11. Contact Us

Exosphere Solutions
Email: sales@exosolutions.us
Phone: (925) 257-2928
Serving Martinez, Concord, Pleasant Hill, Walnut Creek & the greater East Bay.